Cyclone Alfred Extreme Weather Event
We hope you are safe.
- If you are experiencing a life-threatening emergency, please call 000 immediately.
- For non-life-threatening flood and storm emergency assistance call State Emergency Services on 132500
Reporting Property Damage
If your property has been affected by the current extreme weather event—such as water ingress, roof leaks, broken windows, or other storm-related damage—please report it to your Strata Manager in the first instance. They will advise you on the next steps for assessment and repairs.
In the meantime, if it is safe to do so, take precautions to minimise further damage. For example, if water ingress has occurred, move furniture, rugs, and electrical items away from the affected area to prevent further impact.
You can find a list of strata managers for Mosaic buildings HERE
Post-Weather Event Assistance
Once the weather event has passed, Mosaic will assist your building’s Body Corporate in assessing damage to common areas and coordinating quotes from trades as needed. Storm related repairs can take time due to the volume of work required across affected areas, and we appreciate your patience as the necessary assessments and repairs are arranged.
While Mosaic is not responsible for rectifying storm damage, we remain committed to supporting the Body Corporate wherever possible.
Rectification Items
Please be aware that any damage caused by the cyclone is not considered a defect and will not be addressed through the defect rectification process. You will need to submit details of your damage to your Strata Manager as per above.
Please take care and follow all relevant emergency guidance.
