All residents must contribute to a culture of supportive, respectful, and conscientious living alongside their neighbours.
Some residents will have experienced apartment living before; for others, it may be their first time.
Often the most significant adjustment our new residents face is adapting to what could be considered relatively ordinary, day-to-day aspects of communal residency.
Based on our experience, we have compiled some valuable tips on mindful living for residents:
- Bass vibrations can carry above and below your apartment – as a result, please keep music, television volume, and social gatherings at a reasonable noise level at all times, particularly after 10:00pm.
- Simple additions like felt pads on the base of furniture that is moved regularly or rugs on top of hard flooring can help minimise noise transfer while also protecting your own floors. Conversely, don’t forget this is your neighbour’s home too, and you may occasionally experience some noise as part of normal occupancy.
- Adhere to the building’s By-Laws, amenity terms of use, and any resident reminders issued. Your Body Corporate can provide you with a copy of the By-Laws specific to your building.
Should you encounter any concerns with neighbours, these are best resolved through respectful discussion directly with that Resident in the first instance.
In any situation where you feel unsafe raising your concern, or if it relates to an issue that you cannot address in person (for instance, a loud party continuing late into the evening), you are best to call the police to assist at the moment.
If you would like further assistance after the event or to lodge an incident report, please contact your Property Manager (if applicable) or the Strata Manager, who can assist further with the next steps.
Please note that Mosaic’s Concierge and Caretaking teams do not manage disputes between neighbours.
We hope the above guidance provides some assistance to residents in their contribution to a harmonious building community.