What to Do in an Emergency
If you’re dealing with an urgent issue—especially after hours, when help can be harder to coordinate—it’s important to act quickly and contact trusted professionals directly.
To help guide your response, we recommend the following steps:
Prioritise safety – Check for any immediate risks to people or property. If there’s any danger, focus on ensuring everyone’s safety first.
Prevent further damage – Where safe to do so, take simple steps to limit the impact (e.g. turning off water, gas, or power if required).
Call for support – Engage qualified trades or service providers as soon as possible. If you don’t have a regular contact, we recommend using trusted referrals or reputable emergency directories.
