Emergency Maintenance
An “Emergency” is classified as a burst water service, gas leak, blocked or broken toilet, fault or damage likely to cause injury, serious roof leak or electrical shock/fault.
If you have an emergency maintenance issue during office hours of 8:30am to 5:00pm (Monday–Friday), please contact us directly on 1300 985 852.
If you have an emergency maintenance issue outside of office hours (after 5:00pm or weekends), please submit the issue below and contact our mentioned contractors directly.
If you are a tenant and have locked yourself out of the unit/complex, please click here for contact details on the registered locksmith for your site.
Emergency Maintenance Contacts
Plumbing
Brisbane
Aptus Plumbing and Gas Pty Ltd | 07 3205 1991
Sunshine Coast
Master Plumbing QLD | 0413 105 298 or 0424 952 306
Gold Coast
Capital Trades | 1300 785 936
Registered Locksmiths
Please note that in order to give you access, all registered locksmiths will require photo ID either showing the property address or in conjunction with a bill showing the property address and your name or the Tenancy Agreement.
Electrical
Brisbane
Ehlerth Group Pty Ltd | 1800 940 413
Sunshine Coast
Excite Electrics | 0401 337 945
Gold Coast
Ehlerth Group Pty Ltd | 1800 940 413
Carpet Cleaning
Really Clean Bond Home & Carpet Cleaning
0424 284 561
State Emergency Services
132 500
Smoke Alarms
Property Compliance Australia
1300 552 661